Airline reunites bridesmaid with forgotten dress and saves the wedding

Danielle Fowler
Freelance Writer
When one bridesmaid forgot her dress, Southwest Airlines saved the day [Photo: Getty]

From planning the hen party to carrying the veil, the responsibilities that come hand-in-hand with being a bridesmaid can feel endless. But the number one tip to remember, is always make sure to bring your dress to the wedding.

When one US bridesmaid touched down in Costa Rica for her friend’s nuptials without hers, it seemed all was lost. That was until the company she flew with, Southwest Airlines, came to the rescue.

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After realising that she’d left the garment back home in Houston, the bridesmaid’s friend, Taylor Kenney, sought help from Twitter. In a now-viral message, she tweeted Southwest Airlines asking if they could send the dress on the next flight to Costa Rica.

“My friend is in a wedding on Saturday in Costa Rica but she left her bridesmaid dress here in Houston,” she wrote. “Can we get her dress on flight #1734 tomorrow?”

To her surprise, the airline replied: “Alright, let’s do it!”

A few hours later, Kenney shared an update of another friend, Rachel, dropping off the bridesmaid dress where a member of the airline’s staff was ready to collect the item.

The Twitter exchange has since gone viral with social media users praising the airline for its customer service.

One described the gesture as, “an above and beyond thing” guaranteed to “touch the hearts of many”.

READ MORE: Bride considers changing bridesmaids’ eye colours to match dresses

While another Twitter user commented: “Thank you Southwest for having the best customer care.”

While others were far more interested in seeing photographs from the nuptials due to the unusual striped bridesmaid dress: