Random Acts of Kindness Day: Meet the bus driver who went the extra mile

Woman Feeding Tabby Kitten With Bottle
Today's the day for a random act of kindness. (Getty Images)

It;'s Random Acts of Kindness Day - a day to ignore the world's general meltdown and focus on what you can do to spread a little happiness.

According to the Random Acts of Kindness Foundation, ideas include being extra nice to a waiter, planting a tree, complimenting a driver on their arking, sending a positive reply to something you read online, picking up litter, praising a local business... it's all about spreading the love in small ways.

But for one man, an act of kindness saved his life.

Glasgow bus driver William Bell, 59, was at work on the 57 bus when he was informed that passenger John McCann had fallen ill. As soon as he saw the 62-year-old, his instincts kicked in and the former lifeguard gave life-saving chest compressions for the next 35 minutes, with the help of a fellow passenger who called 999.

Mr Bell, a bus driver for 11 years, said: “It was a surreal situation, but I did what was needed. With the help of the passenger with the phone, and the call handler, it was a real team effort and we helped to save John’s life.”


William Bell, left, saved the life of John McCann on board the number 57 bus in Glasgow (Chris James/First Bus/PA)
William Bell, left, saved the life of John McCann on board the number 57 bus in Glasgow (Chris James/First Bus/PA)

Now, to mark Random Acts of Kindness Day on Thursday Feb 17, Mr McCann met the man who saved his life in April 2021.

He delivered a thank-you card to the driver, complete with a heartfelt message and a gift, to the First Bus depot where Mr Bell is based.

McCann said, “I had to express my gratitude, to let him know just how thankful I was to have been on his bus.

Read more: National Kindness Day: 25 random acts of kindness that'll make you feel good

“I feel so grateful, and I’m still amazed that someone would do what William did for a complete stranger. What happened has really made me realise life is short, you don’t know what’s around the corner.”

Mr McCann, from the west end of the city, had jogged to the bus stop and was on his way to play tennis when he fell ill.

He was not aware that he had an atrial fibrillation, which can cause irregular and rapid heart rhythm and is quite common in older men. When passengers on board the Pollokshaws to Glasgow bus alerted the driver, the vehicle was immediately stopped.

Mr Bell said he alerted the depot and a passenger called for an ambulance, and he carried on speaking to Mr McCann in an effort to reassure him.



William Bell, left, who saved the life of John McCann on board the number 57 route in Glasgow
William Bell, left, who saved the life of John McCann on board the number 57 route in Glasgow (PA)

“He was visibly in pain, moving in his chair, struggling to speak and breathe and was quickly getting worse,” Mr Bell said. "I got him into the recovery position, at which point he was no longer speaking and his lips were turning blue. I started CPR. The whole time I was trying to stay calm and focus on keeping him alive.”

Passengers on the bus relayed vital messages from the ambulance control room as Mr Bell gave chest compressions. When the ambulance arrived and paramedics set up their equipment, he continued to perform CPR.

Mr McCann remembers none of this, and said he can only recall stepping on to the bus and feeling slightly dizzy. He woke up three days later in intensive care in the city’s Queen Elizabeth University Hospital after being placed in an induced coma.

“It actually took more than a week for it to properly sink in, but when it did, I just felt so relieved that I had been given a second chance. I felt so lucky.”

Read more: How to teach kids to give back — plus easy ways they can help others


First Bus driver William Bell, who helped save the life of a passenger (PA)
First Bus driver William Bell, who helped save the life of a passenger (PA)

Mr McCann has now returned to his active lifestyle after having a cardioverter-defibrillator fitted, a device able to perform cardioversion, defibrillation and pacing of the heart which can correct most life-threatening cardiac arrhythmias.

He said: “I’m so grateful to still be here to see my family progress. My daughter is studying to be a doctor and my son has just finished an apprenticeship with a financial services company – I’m so thrilled to be living my life spending time with my family, and seeing them live theirs.

“If this had happened to me when I was running or on my way to pick up my bike later that day, I would have been alone.

“I was incredibly lucky to have been in a public place, with someone who could respond knowingly.”

Watch: Teen carries out random act of kindness EVERY day since the start of the pandemic

Additional reporting, PA