Why frontline workers are quitting their jobs

SWNS

One in five frontline workers feel so overwhelmed by information at their job, they've considered quitting. A new poll of 1,000 U.S. workers in retail, food service, fitness and hospitality industries found that overall, 83% of workers feel overwhelmed to some degree by the amount of information they need to do their job properly. Many pin the source of their work-related stress on not knowing certain skills as part of their job role (43%). Over half (55%) also admitted they’re more likely to make a mistake if they’re feeling stressed by their job. Adding to their stress, three in four struggle on some level to stay updated on what information is needed for their job. Commissioned by Wisetail and conducted by Talker Research, the study found three in 10 are either unsure or positive their company isn’t able to provide them with up-to-date and consistent resources for their training.

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