Welsh Ambulance Service apologises as patients are left waiting many hours for care

PA Media: Video

Updated 31 December 2024 at 3:53 am

The Welsh Ambulance Service has apologised to patients after increased demand and handover delays saw some people waiting many hours for care. The service declared a critical incident on Monday evening, and said more than 340 calls were waiting to be answered. Speaking on BBC Breakfast, chief executive Jason Killens said: “The pressure for us continues this morning, we had a very busy day yesterday. “I want to apologise to patients who waited too long yesterday and continue to wait this morning."

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Welsh Ambulance Service apologises as patients are left waiting many hours for care

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