Scarlett Moffatt has apologised to online fashion brand MySuitcase Boutique amid claims that she ‘ghosted’ the label after requesting a custom made skirt.
MySuitcase Boutique owner Michaela Lui told MailOnline that the former Googlebox star had asked her for a customised tulle skirt to wear for the Virgin Atlantic Pride flight to New York on June 2018.
Lui claimed that Moffatt had suggested she would post about the skirt on social media, but instead wore another outfit for the event.
The I’m A Celebrity… Get Me Out of Here winner addressed the row in a series of Instagram Stories shared yesterday, describing it as a “misunderstanding” and imploring followers not to “believe everything you read.”
“I have spoken to @mysuitcaseboutique and honestly can’t believe the way the article reads,” she wrote.
“This is a misunderstanding - I’ve been super busy and intended to wear @mysuitcaseboutique but instead will be returning the skirt.”
The reality star said that she does not “google [her] name” so “knew none of this until [Wednesday]” and sent “massive apologies” to the brand.
She also cleared up reports that she had “quit Twitter” following the incident, telling fans: “Also side note haven’t used Twitter in 7 month apart from links to insta that’s why I deleted it nothin to do with this incident [sic]. Imagine lol!!”
Moffatt claimed that the row escalated because she gets “so busy and bombarded with admin.”
Writing on Instagram shortly after, Liu said that she has “accepted” the apology and believes it to be “completely genuine.”
She asked social media users to “stop with the trolling and the hate mail towards [Moffatt].” adding: “The post was never intended to cause any nastiness. It was purely an attempt to get a response from her.
“Now that we have spoken we have agreed for the skirt to be sent back.”