'Who hurt you?': UPS receives backlash for offering to shred kids' letters to Santa

Hope Schreiber
·Writer
UPS deleted a tweet informing parents that it can shred their child’s letter to Santa. (Photo: Twitter)
UPS deleted a tweet informing parents that it can shred their child’s letter to Santa. (Photo: Twitter)

Ho, ho, oh no…

UPS, the shipping and office-supply store, drew ire this weekend after sending out a tweet that was meant for nonbeliever eyes only.

“If your child addresses a letter to the North Pole,” it read, “you can leave it with us. We do shredding.”

The tweet, originally posted on Sunday, informed parents that they could leave their children’s letters to Santa Claus with UPS if they weren’t sure how to have them delivered to the North Pole.

The heartbreaking tweet, which ABC15 in Arizona reported has since been deleted, was met with comments such as “Who hurt you?” and “What is your problem?” Which is probably not what the person who runs UPS’s social media account expected.

Santa, who may prefer to receive an email during this day and age, can be reached at EmailSanta.com. However, if your child prefers a handwritten note, the best way to reach Santa Claus is through, of course, the United States Postal Service.

While the postal service recommends that letters be received by Dec. 8 and no later than Dec. 15, as Santa is very busy during this time of year, it is never too late or too early to send the magical man a wish list — as long as you’ve been well behaved all year.

A representative of UPS, Tracy Spahr, tells Yahoo Lifestyle, “Our social media personality tries to have some fun and grab attention. … Whenever we can use some puns or go outside the box, we want to do that. We put this tweet out, it did have some negative attention, and people may have taken us in the wrong context. We are very sensitive to social [media] and we monitor the reaction to our Tweets. During this time of year, we don’t want to cause any negative attention to Christmas and we made the decision to remove that tweet.”

Spahr continues, “This is our busiest time of year, we don’t want to upset people. People are coming in to relieve their holiday stress. We’re here to help them with their packing and shipping. We were not trying to be harmful or negative in any way. It was meant to be humorous.”

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