EE phone customers urged to check emails for important alert to avoid shock price hike

EE customers are facing impending price rises.
-Credit:Keith Mayhew/Getty Images


Prices are seemingly being hiked all over the place at the moment, and EE users are the next victim to receive the disappointing news. The BT-owned network has started sending an important email to customers, revealing how much extra they will have to fork out from next month.

It is crucial to check your inbox so you can be aware if you are one of the unlucky customers who may see their bills soar by a staggering 6.4 per cent in March. This means that some paying £50 per month will see an extra £3.20 leaving their bank every month.

For families paying £100 this will jump to £106.40, reports the Express. The company has said that this rise in price will allow them to continue to invest and bring users a better experience.

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The email sent by EE states: "We wanted to remind you that on or after March 31, 2025, the price you pay for your mobile plans will increase by 6.4 per cent. This is in line with the Consumer Price Index (CPI) rate of inflation published in January, plus 3.9 per cent.

"Out-of-bundle charges and selected add-ons will increase by 5 per cent. For example, a £5 add-on will increase by £0.25 a month. This all means we can continue investing to deliver the best connection for you and your home, now and in the future. We’re always working to bring you a continuously better mobile experience and great value for money."

For those who aren't tied down by a contract, it may be the best time to start looking for other deals before the price rises on March 31. One option to consider is switching to a new SIM-only deal, as this can save you money and will allow you to check how much data you are actually using each month.

EE isn't the only firm that is drastically raising their prices, as Sky has also confirmed a price rise in April. People who use Sky TV and Broadband will see bills rise by 6.2 per cent this year - those paying £60 per month for Sky will have to pay £63.78 from April onwards.

Sky says that the increase is due the investments the firm has made to improve their services and products. Chief operating officer at Sky, Devesh Raj, said: "At Sky, everything we do is focused on bringing people the joy of a better experience.

"Whether it’s award-winning content, world-class sports coverage, or reliable broadband, we strive to provide an offering that sets us apart. I’m proud to say we’ve invested heavily over the last twelve months, so our customers now have access to more than ever before."