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The A to Z of NHS health professionals in the UK

Photo credit: FS Productions - Getty Images
Photo credit: FS Productions - Getty Images

From Netdoctor

Lots of different people work in NHS hospitals with a number of different jobs. Many of them don't have direct contact with patients, but all are vital for the efficient running of a hospital.

So who does what, and where? Below you'll find a list of the professionals you're likely to come across in an NHS hospital in the UK. This isn't an exhaustive list and hospitals vary in their range of staff and departments.

For specific information on the different departments in an NHS hospital, read The A to Z of NHS hospital departments in the UK.

• Administrative staff

Admin staff work in a range of roles, usually out of sight of patients, to ensure the effective running of a department or the whole hospital.

• Ambulance care assistants

Ambulance care assistants transport non-emergency patients to and from hospital.

• Ambulance technicians

Technicians assist paramedics in their accident and emergency work.

• Anaesthetists

Anaesthetists give local or general anaesthetics to patients. They vary in levels of seniority. Anaesthetists also monitor the condition of patients as they undergo treatment such as surgery and sometimes run outpatient pain management clinics.



• Art therapists

They enable patients of all ages to communicate and express their feelings through art.

• Audiologists

They identify and assess hearing and balance disorders. They provide appropriate rehabilitation and management, often working closely with ear nose and throat (ENT) consultants.

• Biomedical scientists

Biomedical scientists carry out a range of laboratory tests to help doctors in their diagnosis and treatment of patients.

• Cardiac physiologists

Cardiac physiologists carry out investigations into the functioning of the heart and equipment fitted to help the heart, such as pacemakers.



• Cardiographers

They work in the cardiac (heart) department of hospitals, helping to operate machines that monitor heart function.

• Cardiologists

Cardiologists are qualified doctors who diagnose, assess and manage patients with diseases of the heart and vascular system (circulation). Their experience ranges from junior hospital doctors to senior consultant level.

• Catering staff

The catering staff work in the kitchen and canteens. They are responsible for providing food to patients and staff.

• Chaplains

Chaplains are employed by the NHS to minister to patients and staff. Most religions are usually catered for and a chapel is found in most hospitals.



• Children's nurses

These are specialist nurses who care for sick children on the paediatric wards and outpatient departments. They provide support to children and their families.

• Clinical biochemists

They work in hospital laboratories to produce and interpret the results of tests performed on blood and other body fluids. This helps in the diagnosis and management of disease.

• Clinical cytogeneticists

They work in a rapidly expanding science in the NHS. They are experts in studying chromosomes from samples of blood, tissue, bone marrow or other bodily fluids. Their work is now very important in diagnosing genetic diseases.

• Clinical immunologists

Clinical immunologists research and investigate the immune system (the body's defences).



• Clinical microbiologists

Clinical microbiologists identify bacterial, viral, fungal and parasitic infections, including hospital-acquired infections such as MRSA and C. difficile.

• Communications/public relations (PR) managers

The people in PR make information about the hospital available to staff and the public, sometimes through the media.

• Computing staff

IT staff maintain the computer networks, hardware and software systems used by all hospital staff.

• Counsellors

They use various talking therapies to provide help and support to patients.



• Cervical cytologists

They use a microscope to examine cells taken from a cervical smear to screen for abnormalities that may be the first signs of cervical cancer.

• Dental staff

The dental team work in a number of areas in hospitals. Hospital dentists usually deal with complex cases that have been referred by other dentists and GPs. Dental technicians make dentures, crowns, bridges and braces for patients.

• Dietitians

Dietitians work with people to promote nutritional wellbeing, prevent food-related problems and treat disease.

• Doctors

The doctors diagnose symptoms and recommend treatment for patients. They have a wide range of clinical experience ranging from newly qualified junior doctors to senior consultants.



• Emergency medical dispatchers

They deal with urgent calls to the ambulance service. They send out and control the various accident and emergency vehicles at each hospital's disposal.

• Estates and facilities managers

The facilities team ensure the hospital provides safe and comfortable healthcare facilities for patients, carers, visitors and staff.

• Finance managers

Finance managers run hospital budgets to ensure that NHS funds are appropriately allocated, used and accounted for.

• Gardeners

The gardeners are responsible for the hospital grounds, helping to grow and cultivate plants, shrubs and lawns on the NHS premises. They work alongside grounds staff who maintain the physical environment outside the hospital.



• General managers

The GMs work alongside senior clinical staff in organising the provision and delivery of healthcare.

• Gynaecologists

Gynaecologists are qualified doctors who treat diseases and disorders of the female reproductive system.

• Hand therapists

They are either occupational therapists or physiotherapists with a special expertise in the treatment of hand injuries and conditions. They assess hand movement, sensation and function, and manage wounds and scars.

• Health records staff

The records staff organise, retrieve and archive patient records on the wards and in outpatient clinics. They work with paper and computerised health records.



• Health support workers

Support workers provide care to patients under the supervision of a healthcare professional such as a doctor or senior nurse.

• Health visitors

Health visitors are qualified nurses who have undergone specialist training on health promotion and illness prevention for babies and children under five.

• Housekeepers

The housekeepers manage a wide range of services on the ward, including cleaning, catering and bedclothes.

• Human resource (HR) managers

HR are responsible for the recruitment, selection, appraisal, development and training of all staff.



• Laboratory staff

The lab team work in pathology laboratories, helping doctors and scientists to diagnose and treat disease.

• Learning disability nurses

These nurses are often part of a wider care team who work with people with learning disabilities to help them become as independent as possible.

• Library staff

The library staff support health professionals and management in their education, training and development. Volunteer librarians provide books to patients staying on a ward.

• Laundry services

They take items of clothing or linen from wards and other patient areas, then clean and return them.



• Health service managers

They are responsible for delivering quality local healthcare through the management of hospital, community and family health services.

• Medical laboratory assistants

Lab assistants are clinical support staff who work in laboratories, helping doctors diagnose and treat disease.

• Mental health nurses

These type of nurses care for people with mental health problems in hospitals and in the community, working with hospital consultants and GPs.

• Midwives

Midwives offer individual care to pregnant women and their families. They assist women during labour on the obstetric ward and in the delivery suite.



• Molecular geneticists

They use chemical examination of cellular DNA to define genetic abnormalities.

• Neurosurgeons

Neurosurgeons are highly trained surgeons who deal with the diagnosis and treatment of problems that affect the brain and nervous system.

• Nurses

Nurses work in a variety of settings to provide and manage the care of individual patients. They work closely with doctors and other healthcare professionals.

• Nursing assistants

Nursing assistants help provide basic patient care under the guidance of nurses.



• Nursery staff

Staff in the nursery provide care for children up to five years old. They often work in crèches that children of hospital staff can use.

• Obstetricians

Obstetricians are doctors who mainly deal with the management of pregnancy and childbirth. They work in outpatient clinics and on hospital wards and can perform operations such as Caesarean sections.

• Occupational therapists

Also referred to as an OT, they help people overcome mobility problems arising from illness or disability. They concentrate on what patients can achieve, rather than focusing on their disabilities.

• Ophthalmologists

They are doctors who specialise in the medical and surgical management of eye conditions. They work closely with optometrists.



• Optometrists

Optometrists perform eyesight tests and examinations. They prescribe contact lenses or glasses to those who need them.

• Orthoptists

They assess and manage a range of eye problems, usually linked to the way eyes move.

• Orthodontic specialists

These specialists work in the branch of dentistry concerned with the correction of misaligned teeth and jaws. This is done with braces, retainers or other dental appliances.

• Orthopaedic technicians

They work in trauma, orthopaedic and accident and emergency clinics to fix fractures and broken bones. They apply plaster and plastering techniques to align bones and heal injuries.



• Orthotists

Orthotists help patients with foot problems. They provide splints, braces and special footwear to improve movement, correct deformities and relieve discomfort.

• Paediatricians

Paediatricians specialise in the diagnosis and treatment of childhood illnesses. They work in children's hospital wards and outpatient clinics.

• Paramedics

The paramedics are the senior members of accident and emergency ambulance crews. They are trained in all aspects of pre-hospital emergency care and in emergency driving. They are qualified to give emergency medical treatment.

• Pathologists

Pathologists are qualified doctors who study the causes of diseases and specialise in their detection. They perform post-mortem examinations on bodies after death if required and also analyse organs.



• Pharmacists

The pharmacist team are experts in drugs, including dosage and side-effects. They can be involved in all aspects of the use, preparation and development of a medicine. They work in the hospital pharmacy alongside pharmacy technicians.

• Pharmacy technicians

They help prepare and deliver medicines, store incoming drugs and make up sterile preparations.

• Phlebotomists

Phlebotomists take blood from patients in wards or outpatient clinics for examination in laboratories.

• Physiotherapists

Physios treat the physical problems caused by accidents, illness and ageing, particularly those that affect the muscles, bones, heart, circulation and lungs.



• Podiatrists and chiropodists

They specialise in keeping the legs and feet healthy.

• Hospital porters

Porters move patients between different departments and wards in safety and comfort. They also transport any equipment that may need moving around the hospital.

• Prosthetists

Prosthetists provide artificial limb replacements for patients who have lost or were born without a limb.

• Psychiatrists

Psychiatrists are qualified medical doctors who specialise in the diagnosis and treatment of mental health conditions. They can prescribe medicines and may also use psychological (talking) treatments to help patients.



• Psychologists

Psychologists are people who have a degree in psychology, but are not qualified medical doctors. They use psychological approaches to bring about improvements in patients' mental health. They cannot prescribe medicines.

• Psychotherapists

Psychotherapists use psychological approaches to treat adults and children with a wide range of mental, emotional and behavioural problems. Again, they are not qualified medical doctors so can't prescribe medicines.

• Radiographers

The radiographers work in X-ray departments to produce and interpret images used in the diagnosis of injury and disease.

• Radiologists

Radiologists are specialist doctors who work either in clinical radiology (diagnostic scans) or clinical oncology (cancer treatment). Therapeutic radiographers treat cancer patients using high doses of radiation.



• Respiratory physiology technicians

They work with respiratory consultants to carry out investigations that help the diagnosis of breathing disorders, such as asthma and emphysema.

• Medical secretaries

The secretaries work for a consultant or a group of consultants. They type up letters from consultants to GPs and other departments. They also arrange consultants' timetables.

• Speech and language therapists

They work with people who have problems communicating because of speech defects and patients who have difficulty chewing or swallowing.

• Sterile services managers

They are responsible for supplying sterile equipment on wards and making sure all medical equipment is properly disinfected.



• Stores staff

The stores staff are responsible for general stock taking. They collect and deliver stores to wards, clinics and departments.

• Surgeons

Surgeons are qualified doctors who specialise in operating on particular parts of the body. These range from junior surgeons to highly qualified senior consultants.

• Ward clerks

The ward clerks work under the supervision of the ward manager and other qualified staff on a hospital ward. They perform a range of administrative duties, including dealing with patient notes and records.

• Ward managers

The ward managers are senior nurses who are in charge of the budgets, staff and medical care of patients on their ward.



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