watchdog

  • Boys retrieve football from neighbour's yard guarded by watchdog

    These boys accidentally threw their football into the neighbour's yard while practising. To get it back without being attacked by the neighbour's watchdog, the three of them distracted it by climbing over the fence from different spots

  • BBC Watchdog accuses RAC of selling batteries motorists don't need

    RAC patrolmen have been accused of selling batteries to stranded motorists when they don't actually need them. The BBC's Watchdog programme revealed last night that some drivers had faced charges of up to £122 for a replacement battery

  • Watchdog pushes back key report on energy market competition

    Consumers will have longer to wait before they discover the findings of a crucial report into Britain's energy market, it has been confirmed. The deadline for the investigation, which looks at potential competition failings in the sector

  • MPs get a pay rise - but many refuse to accept the extra 10%

    David Cameron faces a furious backlash after the 10% pay hike for MPs was confirmed today – despite the rest of the public sector being capped at 1% for another four years. The Independent Parliamentary Standards Authority (Ipsa) said

  • Second-largest payday lender exits the market

    The Cheque Centre, the second biggest payday lender in the UK, has withdrawn from the market, after coming under scrutiny from the Financial Conduct Authority over the way it approached customers who ran up debts. What did it do wrong? And what

  • MPs deserve 'one-off uplift' in pay

    MPs deserve a "one-off uplift" in their salaries, the head of the watchdog responsible for their pay and perks has insisted ahead of the publication of plans expected to set out an 11% rise. Independent Parliamentary Standards

  • Watchdog rejects water bill rise

    Thames Water's bid to hike customers' water bills by an extra £29 next year has been thrown out by the industry regulator. Ofwat said the 8% one-off increase to households' average bills of £354 could not be justified, confirming

  • Probe into sports bra price-fixing

    A sports bra-maker and three major department stores are being investigated by the trading watchdog over allegations that they illegally agreed to prop up prices. The claims relate to the Shock Absorber bra, once advertised in a campaign featuring

  • FCA acts over payment breaches

    Two firms are facing enforcement action after the City watchdog uncovered evidence that financial advisers and product providers were flouting new rules banning commission payments. The Financial Conduct Authority (FCA) is launching a crackdown

  • Watchdog rules on private hospitals

    Private healthcare groups face having to sell off sites after the competition watchdog found 101 private hospitals across the UK have little local competition. The Competition Commission ruled that almost 20 hospitals may have to be sold because

  • Phone line callers charged £56m

    Higher rate Government phone lines cost callers £56 million last year and nearly half the bill was run up before customers even got through to speak to an adviser, the public spending watchdog has revealed. The "eye-watering" costs are

  • Nationwide makes deal on capital

    Nationwide has secured vital breathing space after striking a deal with a City watchdog to bolster its finances by the end of 2015. Britain's biggest building society said it can meet the Prudential Regulation Authority's (PRA) demand

  • Warning over poor value pensions

    New pension savers are in danger of sinking their cash into poor value schemes as the Government's landmark retirement reforms roll out, the trading watchdog has found. Up to eight million workers will be automatically placed into a defined

  • Watchdog urges power theft purge

    Power suppliers could be required to clamp down on electricity theft under new rules proposed by the regulator Ofgem. Suppliers would have to bring in measures to detect, investigate and prevent cases. The industry falls victim to up to 25,000

  • Payday lenders face major probe

    Payday lenders have been referred for a full-blown investigation by the Competition Commission after the trading watchdog uncovered "deep-rooted" problems with the industry. The Office of Fair Trading (OFT) said it decided to make the

  • Government phone lines investigated

    A public spending watchdog is investigating claims that the use of premium-rate phone lines by government departments amounts to a "telephone tax". The National Audit Office expects to deliver its verdict in July, head Amyas Morse told

  • Charity watchdog panned over trust

    The charity watchdog should never have granted legal charitable status to a trust which raised £176 million in two years but paid out just £55,000 in charitable donations, according to a report from a powerful committee of MPs. The Charity

  • 'Quick house sales' probe by OFT

    The trading watchdog has launched a probe into firms offering "quick house sales" amid fears that desperate home owners are losing large sums of cash. The Office of Fair Trading (OFT) has asked more than 50 un-named firms operating in

  • 2,000 new PPI complaints 'each day'

    A financial watchdog is receiving 2,000 new payment protection insurance (PPI) complaints a day as overall grievance figures hit record levels in the second half of last year. The Financial Ombudsman Service said it had logged 211,885 PPI

  • Theatre website tickets clampdown

    The advertising watchdog has clamped down on hidden costs for theatre tickets, ordering sellers to be up-front about compulsory booking fees. The Advertising Standards Authority (ASA) has ruled against four theatre websites - the Ambassador

  • Banking watchdog chief appointed

    Andrew Bailey has been formally appointed as deputy governor of the Bank of England in a role that will also see him head up Britain's new banking watchdog. In his dual position as chief executive of the incoming Prudential Regulation

  • Drinks merger referred to watchdog

    A £1.4 billion deal to merge Robinsons squash maker Britvic and Irn-Bru owner AG Barr has been referred to the Competition Commission. The Office of Fair Trading (OFT) said it could not rule out the possibility of higher prices following a

  • Banks face mis-selling scrutiny

    Britain's scandal-hit banking industry is to face fresh scrutiny when the City watchdog publishes an update into the mis-selling of complex financial products to small businesses. As many as 40,000 so-called interest rate swaps could have

  • Court interpreter services slammed

    A private firm paid to provide court interpreters has been fined a "risible" £2,200 for a series of failures which caused "total chaos" in the justice system, a spending watchdog said. The Commons public accounts committee

  • New rules over recurrent payments

    The trading watchdog has announced new rules for firms who sign customers up to recurring payments for services such as insurance and gym membership, amid concerns that customers may be misled about their rights. The new set of principles are

  • Supermarkets face code breach fines

    Large supermarkets that treat suppliers unfairly could be fined by a new watchdog under changes announced by the Department for Business. Ministers initially proposed that the groceries adjudicator should have only the power to "name and