Telephone

  • HealthAOL

    The average British family can't afford cancer

    A cancer diagnosis triggers all sorts of worries for families, and for many the last thing on their mind is their finances. However, a study by Macmillan Cancer Support has revealed that once they embark on treatment, money worries will soon

    4-min read
  • PoliticsAOL

    Ofcom reveals sharp spike in complaints over nuisance calls

    There has been a huge surge in the number of complaints to Ofcom about abandoned and silent calls. They rose 55% between March and April this year to 4,040. Meanwhile, complaints to the Telephone Preference Service about unwanted marketing calls

  • TechnologyAOL

    The ten nuisance callers driving us mad

    Ofcom has released a list of the ten most common types of nuisance call. PPI claim firms still top the list, but the proportion of cold calls on this subject has actually fallen. So what are the growing trends, and how can you stop getting

  • BusinessAOL

    Scam victims get phone bills for hundreds of pounds

    A group of neighbours on the same street in north-east London were stunned to receive phone bills with anything up to £250 of international calls listed. None of the households had made any of the calls - which were all made in the middle of the

  • BusinessAOL

    Basic rate pledge for phoning firms

    Customers calling helplines to complain about faulty items or incorrect orders will no longer have to pay more than the basic rate, the Government has announced. Consumer Minister Jo Swinson said the new right would end expensive premium 084

  • NewsAOL

    Fury at expensive Government calls

    More than 100 million calls by the public to central Government departments were charged at a premium rate and the practice must be stopped, an influential committee of MPs has said. Margaret Hodge, chairwoman of the Public Accounts Committee,

  • BusinessAOL

    O2 hikes directory charges cost to £5 per minute

    O2 mobile phone customers are facing a 70 percent rise in the cost of calls to 118 directory services. From November 12, the cost will rise from £3 per minute to £5, the company has warned users via a text message. It suggests that, to save money,