Ofgem
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Call for public transport firms to lower prices
Danny Alexander - Credit: Getty Images The cost of bus and coach transport in the UK could be set to fall, after the Treasury wrote to a number of holiday providers and travel companies, demanding that they pass on fuel savings to
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Utility fatcats set to rake in extra profits
Energy fat cats look set to pounce on your household budget - again. Ofgem estimates UK energy firms could, in some cases, almost double their profits to £120 per dual fuel account. That sum is more than 900% higher compared with the £10 take
2-min read - BusinessAOL
Regulator meddling 'driving up our energy bills'
Five former energy regulators have suggested that tougher rules by Ofgem may be to blame for higher gas and electricity bills and weakened competition. The group said regulation had become "significantly greater in detail, scope and
3-min read - BusinessAOL
£400m in closed energy accounts
Britain's biggest energy firms have been told by the regulator Ofgem to refund former customers more than£400 million held in closed accounts. Consumer groups said it was "shocking" that the "Big Six" gas and
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Npower customers to get automatic cash refunds
Millions of UK consumers will now get automatic refunds for accounts more than £5 in credit. Until recently, EDF, British Gas, E.on and SSE all promised to fall in line, refunding balances automatically. Which left Npower and Scottish Power.
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Failings cost ScottishPower £8.5m
Energy giant ScottishPower is to pay £8.5 million to customers after an investigation by regulator Ofgem found that the group provided misleading information through its doorstep and telesales agents. The watchdog said that, between October 2009
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Watchdog urges power theft purge
Power suppliers could be required to clamp down on electricity theft under new rules proposed by the regulator Ofgem. Suppliers would have to bring in measures to detect, investigate and prevent cases. The industry falls victim to up to 25,000