Npower
- BusinessAOL
EDF customers benefit least from "token" price cuts
With wholesale energy prices plummeting, all households turned their attention to the major energy suppliers in anticipation of a much-needed reduction in their energy bills. What followed can only be described as the dampest of squibs, with an
2-min read - BusinessAOL
Npower voted worst for customer service for fourth year running
Consumers are continuing to receive a poor deal from the Big Six energy suppliers, with smaller providers scoring far higher for the fourth year in a row, according to an annual survey. The six largest companies, which account for 90% of the
5-min read - NewsAOL
npower launches new cheap fixed energy tariff
Energy giant npower has launched a new tariff that fixes costs until January 2016. The Online Price Fix January 2016 replaces npower's previous best short-term fixed tariff, which ran until November 2015. The tariff has an average cost of
2-min read - NewsAOL
UK 'faces new blackout rationing threat'
Problems with existing power generators mean some UK factories will be encouraged to shut down for several hours a day to preserve energy. The grid operator says the new moves, which include bringing older power stations back online, are
2-min read - BusinessAOL
Utility fatcats set to rake in extra profits
Energy fat cats look set to pounce on your household budget - again. Ofgem estimates UK energy firms could, in some cases, almost double their profits to £120 per dual fuel account. That sum is more than 900% higher compared with the £10 take
2-min read - BusinessAOL
Energy company complaints double
Complaints about Npower and Scottish Power doubled in the first quarter of this year after new billing systems caused problems for customers. Citizens Advice and Citizens Advice Scotland said complaints about Npower rose from 306.8 for every
- BusinessAOL
Npower given ultimatum over billing
Ofgem has warned energy giant Npower to resolve its billing problems by the end of August or halt all telephone sales to new customers. The regulator said Npower must meet monthly targets to cut the number of accounts affected by late billing
