Customer Satisfaction

  • BusinessAOL

    Nissan Leaf leader in customer satisfaction

    Shortly before the release of its hotly anticipated 30kWh Leaf, Nissan has revealed that the class-leading electric car has an outstanding customer satisfaction rate. A survey on owners of the previous generations of Leafs reaffirmed that the

  • BusinessAOL

    The ten least satisfying cars to own

    Results from this year's JD Power Survey revealed that Lexus and Jaguar customers were happiest with their purchases. The comprehensive customer satisfaction survey measures consumer gratification with their chosen set of wheels, the

    1-min read
  • LifestyleAOL

    The best cars from the best dealers

    As you may have spotted, results from this year's JD Power Dealer Satisfaction Survey saw Jaguar take the top spot for a second year running in the customer satisfaction stakes with Lexus and Honda close behind. Now we know who the best

    1-min read
  • BusinessAOL

    New survey reveals best and worst car dealers

    Results of the latest JD Power survey are in and the best and worst car dealers up and down the country have been named and shamed. The survey, which quizzed 13,511 customers on the overall satisfaction levels of the booking process, overall

  • NewsAOL

    Smart Fortwo slammed by owners

    The Smart Fortwo city car has come last in a driver satisfaction survey, being slammed by owners for having poor performance and being uncomfortable. The innovative city car is largely bought by those looking to reduce their fuel bills, with