Citizens Advice

  • BusinessAOL

    Did Citizen's Advice just contact you out of the blue? It's a scam

    Citizens Advice is warning people to beware of scams, in which the criminals pretend to be from the advice organisation. The callers claim they can help with your debts and wider finances, and use this to steal from you. Citizens Advice says this

    2-min read
  • BusinessAOL

    Energy suppliers getting 20 times more complaints than others

    Consumers have made nearly 20 times as many complaints per 100,000 customers about some energy companies as they have about the best-performing suppliers, according to Citizens Advice. The consumer champion said people are facing a

    3-min read
  • BusinessAOL

    Pension scams are on the rise

    Fraudsters are bombarding people aged over 55 years old with cold calls and emails offering bogus pension opportunities as they look to take up the new retirement freedoms, according to new evidence from Citizens Advice. Four months after the

    3-min read
  • BusinessAOL

    Payday loan debt problems halved thanks to new rules

    The number of payday loan problems being reported to Citizens Advice has nearly halved compared with a year ago. Citizens Advice said it helped with 5,554 payday loan problems across England and Wales from January to March 2015, marking a fall

    3-min read
  • LifestyleAOL

    Food bank use is soaring: why do people use food banks?

    Record numbers of people have turned to food banks recently. Figures from the Trussell Trust found that more than 900,000 people used them in the last financial year - three times more than had relied on them a year earlier. The number of food

  • NewsAOL

    Every tax enquiry centre is to close for good next week

    The beginning of next week will see every single tax enquiry centre in the UK close its doors for the last time. HMRC announced the move in February, and said that after a trial in the North East, it would be closing its enquiry centres down for

  • BusinessAOL

    Will GPs start offering financial advice?

    The head of the public health watchdog has said that the stress of money worries and debts are damaging patient health - so GP surgeries ought to provide access to financial advice. So what is he suggesting, and will it