IKEA launch “Buy Back” scheme offering vouchers for used furniture to be resold as pre-loved items

Bethan Rose Jenkins
·2-min read
Photo credit: IKEA
Photo credit: IKEA

IKEA launches its Buy Back service today (5 May) allowing customers to return used furniture to store, in return for vouchers for between 30% and 50% of the original price.

The retailers will offer 50% for top condition items, 40% or products with minor scratches and 30% for pieces with more significant wear and tear.

The vouchers will have no expiry date, meaning users can buy new furniture only when they really need it.

Photo credit: IKEA
Photo credit: IKEA

The returned items will then be resold in stores for lower costs a dedicated area in stores, called the Circular Hub.

Products eligible for the service include bookcases, small tables, desks, chests of drawers and more. To take part, you can submit a request form on the IKEA website to generate a preliminary offer and then visit the Returns and Exchanges desk with your product to receive a voucher.

The Buy Back scheme is part of IKEA’s commitment to become a climate positive business by 2030.

IKEA’s Chief Sustainability Officer, Peter Jelkeby says, “As one of the biggest brands in the world, we recognise our unique opportunity to help lead that change.

“Through Buy Back we hope to make circular consumption mainstream; making it easier for customers to acquire, care for and pass on products in circular ways.”

Photo credit: IKEA
Photo credit: IKEA

The retailer will also be trialling “pre-loved labels” on resold products which will include information about the furniture’s life in its previous home.

The date of the scheme’s original launch date was postponed towards the end of 2020 due to the second lockdown in November. Today the program officially launches for customers to take part.

Like this article? Sign up to our newsletter to get more articles like this delivered straight to your inbox.

SIGN UP

In need of some positivity or not able to make it to the shops? Enjoy Good Housekeeping delivered directly to your door every month! Subscribe to Good Housekeeping magazine now.

SUBSCRIBE NOW

You Might Also Like