Woman wins £7,500 after Windows 10 upgrade she didn't want

Woman Wins $10,000 From Microsoft Over Windows 10 Upgrade She Really Didn't Want
Woman Wins $10,000 From Microsoft Over Windows 10 Upgrade She Really Didn't Want


Microsoft's pushy Windows 10 upgrade tactics have finally come back to haunt them.

Travel agency owner Teri Goldstein swears that she didn't want the upgrade and never asked for it, either.

In fact, she told the Seattle Times she had never heard of Windows 10 — not until she found it installed on her system and it started crashing on a regular basis.

That's not the sort of thing you need happening to a computer that you use to run your small business.

Goldstein says that her computer was unusable for days at a time and she says that she reached out to Microsoft support for help. When that didn't solve her problem, she decided it was time for plan B.

According to Wired she filed a lawsuit against Microsoft, seeking damages to cover lost wages as well as the cost of a new computer.

Microsoft has been quick to point out that her $10,000 (£7,500) win is not actually an admission of guilt - they are saying that they decided to settle to avoid a lengthy legal process.

They note that they're continuing to investigate the particulars of Goldstein's unwanted upgrade.

While Goldstein says she did not want the upgrade, it states on the Microsoft website: "We understand you care deeply about what happens with your device."

"This is why – regardless of your upgrade path – you can choose to upgrade or decline the offer."

They also state that you can choose to roll back to your original Windows version anytime during the first 30 days after you install Windows 10.